Role: HRIS Analyst Location: Phoenix, AZ Essential Functions Provides technical support and problem resolution for all HRIS systems. Resolves HRIS issues escalated by Supports stores, distribution centers, and store support services Serve as functional support for HR technology project; gathering requirements, writing business process procedures and systems integration documentation Works with others to identify, schedule and test changes to the systems Create, modify and execute test plans to ensure thorough testing of systems before moving changes to production for software releases. Troubleshoots and log issues with service providers, follows up and test resolutions and recommends promoting change to production Identifies and resolves operational and/or integration challenges Develops data extracts from HRIS systems and imports to other HR systems Consults with end users on high level and complex reporting solutions Creates, reviews and audits ad-hoc reports, including but not limited to turnover statistics, headcount data, etc. to insure data integrity and usefulness as compared with request Summarizes/synthesizes data and offers insight Designs and develops enterprise-wide human capital metrics to support the business needs Maintains data integrity by analyzing data, running reports and mentoring HR users in established data maintenance standards Proactively shares knowledge with team to achieve objectives, analyze improvements, and better customer satisfaction; leads cross-functional teams to meet departmental objectives and goals Knowledge, Skills, and Abilities Bachelor Degree in Business, Human Resources or a technology-related discipline with a minimum of eight (8) years of related HR or HRIS experience with a working knowledge of HR Systems Minimum of 3 years with HR systems administration, support, design, and implementation A proficiency and technical ability in using computer and software systems including MS Office Suite with intermediate Excel skill required, which must include vlookups and pivot tables and intermediate proficiency using MS project and VISIO A talent for understanding the logic applied in database design in order to extract data for reports, audit information, recognizing and correcting errors, etc. An understanding of human resources concepts, processes, laws and procedures is very helpful Must be able to work independently or collaboratively and cooperatively in a team environment Must be able to handle customer issues cordially and professionally Must be able to fully write/document system changes Be able to develop and present training to end-users Ability to work under deadline pressure, cope well with changing priorities and effectively manage multiple projects, which may require flexible work hours Very well organized, high attention to detail, logical problem solving skill and must be able to maintain the confidentiality of employee information Must have experience using report writing software such as Crystal, ADPR, BO, Hyperion, Cognos, etc. Must be comfortable holding vendors accountable for promised system deliverables/capabilities Minimum of 5 years with HR systems administration, support, design, and implementation A proficiency and technical ability in using computer and software systems including MS Office Suite with intermediate Excel skill required, which must include vlookups and pivot tables and intermediate proficiency using MS project and VISIO A talent for understanding the logic applied in database design in order to extract data for reports, audit information, recognizing and correcting errors, etc. An understanding of human resources concepts, processes, laws and procedures is very helpful Must be able to work independently or collaboratively and cooperatively in a team environment Must be able to handle customer issues cordially and professionally Must be able to fully write/document system changes Be able to develop and present training to end-users Ability to work under deadline pressure, cope well with changing priorities and effectively manage multiple projects, which may require flexible work hours Very well organized, high attention to detail, logical problem solving skill and must be able to maintain the confidentiality of employee information Must have experience using report writing software such as Crystal, ADPR, BO, Hyperion, Cognos, etc. Must be comfortable holding vendors accountable for promised system deliverables/capabilities
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