Job description client is currently seeking a highly experienced Assistant General Manager with e-commerce experience in the Bethlehem, PA area to work in a high volume online fulfillment distribution center. Preferred Experiences · Associate degree in Logistics Management or Supply Chain Management or Equivalent Experience · 5-7+ years in site management · 5-7+ years managing multi-shift operation · Experience managing multiple direct reports across multiple shifts · Previous experience with strong Safety Culture and Training · Knowledgeable in Workman Comp Regulations and Liability Exposure · Previous experience with on-site Customers · Responsible for / experience managing Budgets, P&Lâ??s and Payroll · Possess Professional Communications Skills â?? verbal and written · Ability to work with, interact and communicate to senior level management · Experience developing and presenting presentation · Microsoft Office applications with strong Excel skills Basic Elements of the Position · Managing Site with multiple shifts, managers and supervisors and a diverse work force · Ensuring a safety culture in accordance with client Safety policies · Manage site operations to meet Customer and client KPIâ??s · Delivering Results to client and Customer · Ensure staffing levels are reached and maintained · Deliver Customer Satisfaction to ensure long term relationship Specific Activities Required for the Position · Learn client and client business models · Prepare and execute client Financials - budgets, P&Lâ??s, Billing, Payroll · Develop Leadership staff â?? hire (as needed), develop and train · Ensure Associate Staffing meets needs of site workload · Administer Company and Client policies and processes · Execute client Safety Program / Limit Work Comp exposure · Meet daily customer service commitments · Create, prepare and execute Peak season action plan · Maintain open and transparent communication with customer and client Senior leadership Skills: Professional Appearance, Demeanor and Communication; Reliable, Accountable, Competent, Personable, High Energy and Maintains Poise, Organization Skills, Professional Work and Personal Ethics, Reporting Skills, Quality Management, People Management, Managing Processes, Management Proficiency, Process Improvement, Dealing with Complexity, Scheduling, Informing Others, People Skills, Analyzing Information
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