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E-Commerce Account Manager loc:Berkeley, IL

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2016-07-23 02:46:12
Job Type: Full Time only

Honey-Can-Do business lead for buyers and category managers Responsible for mid-market customer portfolio Develop and execute annual strategic growth plans for each customer Leverage marketing and promotional opportunities to drive account growth Prepare and present quarterly performance and assortment recommendations Act as key business stakeholder for compliance related issues and improvements Responsible for accurate monthly SKU-level inventory forecasts Maintain and grow product assortment with customers Timely submission and marketing of new products Manage and maintain pricing and customer product numbers in ERP Audit product listings on existing accounts for accuracy and performance Maintain integrity of product information on customer sites Complete price increases including all customer communications and administrative responsibilities Track and analyze sales and profitability reports, recommend opportunities for improvement and implement Coordinate on-boarding of new customers and orient new customers to the procedures required by Honey-Can-Do Communicate new customer requirements to all internal departments and facilitate kick-off meetings Setup new customer accounts in ERP system Review and analyze customer contracts and allowances noting potential complications Customer portal account setup and on-boarding Complete customer forms, W-9, insurance forms and product data sheets as required Negotiate pricing and payment terms both domestically and internationally Use applicable portals / spreadsheets to build new items on specified accounts Reconcile invoices and pricing with accounting team as necessary Leverage Salesforce platform to run day-to-day business and manage tasks and follow-up Qualifications BachelorĂ¢??s degree in relevant field Knowledge of e-commerce technologies, social media trends, and promotional marketing Proficient in Microsoft Office programs Experience with Salesforce Ability to lift 30lbs., assemble product and stand or maneuver for extended periods of time. Ability to travel to current and new customers
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