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Director of E-Commerce and Retail Loc: Knoxville, TN


2017-02-28 15:32:17
Job Type: Full Time only
Budget $: 100,000 - 200,000

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Include the following. Other duties may be assigned.
  • Oversee all retail sales and operations to include new production and end user relationships. Manage all Supplier / Vendor set up and negotiations.
  • Grow Ecommerce business to include management of inventory offerings, collections, user experience via website & app, pricing, margins, messaging, shipping and growth of new customer base.
  • Grow retail business units financial impact to the overall company through agreed upon measures and expectations
  • Track, report and analyze operational sales data and make recommendations to proactively identify and address areas of opportunity.
  • Work with existing resources to develop strategies to acquire new wholesale customers and identify opportunities to grow existing sales.
  • Oversee the development of all marketing on brochures, direct mail pieces, email marketing and other retail collateral to include promotional items and holiday retail sales.
  • Oversee the account orders including order changes, substitutions, confirmations, and shipping status, order tracking, status of purchase orders, shipments and inventories
  • Oversee the management of an outside sales representative to ensure brand development, marketing, and outside sales success.
  • Work with the owners and senior leadership team to create the Lifestyle brand for national exposure
  • Oversee the production of annual Farmstead Catalog
  • Maintain and update the retail web site
  • Assignment of other duties as needed
  • Must comply with all company policies and procedures.
  • To perform the essential functions of this position regular and consistent attendance is required.
  • Must be able to work well with other Team Members, Managers and interact with our guests.

SUPERVISORY RESPONSIBILITIES

  • Retail Manager/Buyer, Retail shop teams, Retail Warehouse

EDUCATION and/or EXPERIENCE

  • Strong knowledge and proven track record of Ecommerce performance
  • Minimum 5 years of management experience for multi-unit retail operation
  • Experience with luxury brand items
  • Experience in restaurant, grocer, or food distribution preferred
  • College degree in related field highly preferred
  • Demonstrated ability to increase revenue and profitability.
  • Advanced knowledge of MS Word, Excel, and PowerPoint


Key Skills: