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ServiceNow CMDB Admin,Location:Tremont, IL, USA
Qualifications - At least 5years of ServiceNow CMDB Administration
- Requires some training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelors Degree program, technical vocational training, or equivalent combination of experience and education
- Normally requires a minimum of three (3) to five (5) years directly related and progressively responsible experience; experience in IT infrastructure or application support is an asset
- Experience with ServiceNow Configuration Management Database, Discovery, or Service Mapping
- Good hands-on knowledge of data modeling tools
- Knowledge of data analysis and E-R Diagramming techniques
- Strong organizational skills; attention to detail
- Good analytical and problem-solving skills to evaluate business problems and apply application knowledge to identify appropriate solutions
- Good interpersonal skills and a good team player
- Good communications skills in English, both written and verbal
| Responsibilities - Our client is seeking a Remote ServiceNow CMDB Administrator to help them better leverage the CMDB offering and support the day-to-day environment
- Configure and maintain ServiceNow Discovery scheduled jobs and overall health
- Develops and maintains logical data models utilizing windows-based data modeling tools
- Conduct working sessions with technology owners and their subject matter experts to document their data model requirements
- Analyze data in the company s CMDB for accuracy, completeness, and staleness
- Update data in the CMDB according to requirements and analysis
- Works closely with data analyst staff members, data model administrators, technology owners, and subject matter experts
- Performs related duties as assigned
- Understanding of ITIL and Configuration Management
- Ability to prioritize workload and consistently meet deadlines
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