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Solution Design Manager, ServiceNow Loc: Benton Harbor, MI


2016-01-15 20:45:46
Job Type: Full Time only
Budget $: 100,000 - 200,000

What You Need to Succeed?
Education
  • Bachelor's degree in Business Administration, Computer Science, Information Systems
Education:
  • ITIL Foundations certificate
Experience:
  • 5+ years of IT related assignments of increasing scope.
  • At least 1-2 yrs of ServiceNow experience
Accountable:
  • Ability to demonstrate ownership, both individual and shared, to achieve results
Collaborative:
  • Ability to work beyond boundaries in a team environment Intelligent Risk
Taking:
  • Ability to think out of the box and take decisions with adequate data
Self-Starter:
  • Strong bias for action and sense of urgency Agile
Learner:
  • Ability to apply learning in multiple contexts or new conditions
Communication:
  • Strong verbal/written communication skills
Leadership:
  • Ability to motivate and influence others to achieve results Customer
Focused:
  • View proposals and solutions through the eyes of the customer
Customer Focused:
  • Customer focused with strong interpersonal skills that will enable relationships
Integrity:
  • High integrity team player who has a record of winning the confidence and trust of colleagues
Analytical:
  • Detail oriented, with strong analytical, organizational and decision-making skills
Solutions Focused:
  • Proactive with a continuous improvement mindset to challenges
Change Agent:
  • Ability to recognize opportunities and drive changes to achieve higher results Tolerance for
Ambiguity:
  • Confidence in the face of adversity and an ability to work through uncertainty
Multi-tasking:
  • Ability to handle multiple competing priorities and effectively manage deadlinesPrevious ServiceNow experiencePrevious global enterprise experienceIT Service Management background Prior Project Management/resource scheduling experience

Key Skills: