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Solution Design Manager, ServiceNow Loc: Benton Harbor, MI
2016-01-15 20:45:46
Job Type:
Full Time only
Budget $:
100,000 - 200,000
What You Need to Succeed? Education - Bachelor's degree in Business Administration, Computer Science, Information Systems
Education: - ITIL Foundations certificate
Experience: - 5+ years of IT related assignments of increasing scope.
- At least 1-2 yrs of ServiceNow experience
Accountable: - Ability to demonstrate ownership, both individual and shared, to achieve results
Collaborative: - Ability to work beyond boundaries in a team environment Intelligent Risk
Taking: - Ability to think out of the box and take decisions with adequate data
Self-Starter: - Strong bias for action and sense of urgency Agile
Learner: - Ability to apply learning in multiple contexts or new conditions
Communication: - Strong verbal/written communication skills
Leadership: - Ability to motivate and influence others to achieve results Customer
Focused: - View proposals and solutions through the eyes of the customer
Customer Focused: - Customer focused with strong interpersonal skills that will enable relationships
Integrity: - High integrity team player who has a record of winning the confidence and trust of colleagues
Analytical: - Detail oriented, with strong analytical, organizational and decision-making skills
Solutions Focused: - Proactive with a continuous improvement mindset to challenges
Change Agent: - Ability to recognize opportunities and drive changes to achieve higher results Tolerance for
Ambiguity: - Confidence in the face of adversity and an ability to work through uncertainty
Multi-tasking: - Ability to handle multiple competing priorities and effectively manage deadlinesPrevious ServiceNow experiencePrevious global enterprise experienceIT Service Management background Prior Project Management/resource scheduling experience
Key Skills: