MENUCustomer Service Engineer
2018-02-28 16:07:15
Qualifications/Requirements:
A minimum of 4-5 years of related experience
Able to debug problems and deliver solutions with a high level of customer satisfaction
Ability to work through complex problems and isolate core issues, combined with superb troubleshooting logic
Self-motivated, self-starter, sense of urgency, personable, extroverted personality, well organized, attention to detail and accountable
Excellent time management skills
Enjoys problem solving and displays an eagerness to learn new technologies/skills
Intrusion Detection/Prevention Systems
Firewall, VPN, IDS and related network security design and implementation
Strong endpoint security experience, including design, implementation, and management
Microsoft Windows, including ability to troubleshoot services, applications, and drivers
Linux, Unix
Virtualization and/or cloud technologies such as Microsoft Azure or Amazon AWS
Network technologies and protocols
Familiar with SSL communication and other encryption technologies
Packet trace analysis
Security Certifications a plus
Key Skills:
