Qualification Summary of Experience Requires 10+ years experience in the IT industry Requires 7+ years hands-on experience delivering CRM IT initiatives Requires strong Linux System Administration experience (5+ years) Requires Siebel/OBIEE System Administration experience (3+ years) Bachelors in Computer Science or equivalent work experience Required Knowledge, Skills and Abilities - Strong interpersonal skills - Ability to communicate clearly and concisely, both orally and in writing - Strong analytical and problem-solving skills - Proficiency in programming languages - Ability to quickly learn new application systems and technologies - Knowledge of basic project management framework and methodology Ability to accurately break down complex application designs into component deliverables and estimate design and development timelines Requires Strong Systems Life Cycle methodology experience Requires excellent oral, written, and presentation skills Siebel Skills: Requires a comprehensive understanding of the major Siebel modules including Siebel Loyalty, Campaign Management, and Marketing Analytics. At least 2 full-cycles of experience in Siebel Application development as a senior or lead developer. Familiarity with Siebel 8.1 (specifically with Open UI) SIEBEL server installation & configuration, patch management and Siebel version upgrade. Setting up Siebel tools, dedicated client, performance tuning. Supporting DEV, TEST and Production environments. Checking status of JOBs /Tasks, Server resource monitoring(CPU/Memory/Disk space) Setting up SSO/LDAP authentication and opening SR with oracle in case of critical issues Automation of daily migration/monitoring activities by writing shell scripts or batch jobs Working experience in several of the following will be helpful: eMail Response & Communications Administration Siebel Server Manager (UI and command line) Siebel Systems Administration and server configuration knowledge OBIEE installation and configurations with Siebel Marketing Oracle Enterprise Data Quality system configuration with Siebel UDM Application server administration such as Apache Tomcat Cassandra/NoSQL database administration Experience with common systems development lifecycle methodologies (Agile or Waterfall) Familiarity with Windows Server and Linux Experience reading, writing, and troubleshooting SQL Experience creating batch or shell scripts for monitoring and automation of common tasks Experience in high volume transaction environments Experience in working with DBA to performance tuning Siebel application Experience writing SQL, PL/SQL and using SQL loader to integrate with Siebel application. Understanding Siebel Server Component Architecture are highly preferred. General IT Skills: Experience in Application support â Problem diagnosis and resolution Expert in interpretation of functional requirements Development of technical design specifications for complex projects Web development skills such as java, JavaScript, and .NET Expert in Service Oriented Architecture (SOA) Experience with the Unified Modeling Language (UML) modeling Experience in the layout and architecture planning for integrating multiple platforms He/She must be an expert at Object Oriented Analysis (OOA), Object Oriented Design (OOD), Object Oriented Programming (OOP), workflow, transaction lifecycles, component models, and software design patterns. Experience with Data mapping, data modeling, scripting Expert in industry standard development methodologies Experience in middleware integration using tools like Web Methods Good working knowledge of WCF Services including deployment as a windows Service and troubleshooting Knowledge of team foundation server for source code management. A good understanding of industry standards and best practices to be able to conduct code reviews Conduct code reviews with the team to improve compliance with established best practices and coding standards Provide mentorship and guidance to the Development Team to improve overall quality of code and application development Work with team members to ensure application designs are in line with best practices and are scalable, reliable, and that all designs optimize performance and usability. Requires strong problem solving and analytic skills to translate business requirements into systems solutions. Coordinate work efforts across CRM functional areas (applications, interfaces, data warehouse, etc.) Integrate application support efforts with concurrent, parallel application development efforts Provide technical expertise to Siebel support team
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