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2015-10-19 08:36:26
Key Skills:
SalesForce Analyst Location:Miami, FL
2015-10-19 08:36:26
Job Type:
Full Time only
Budget $: 100,000 - 200,000
Budget $: 100,000 - 200,000
- Perform application configuration and customization of CRM system/s (building screens, designing custom objects, developing workflows, etc.), including testing and evaluation to ensure quality and consistency.
- Evaluate and implement Salesforce AppExchange solutions and add-ons to enhance the CRM system/s.Prepare and document data conversion requirements for mapping from company systems into CRM Develop, document, and execute test plans to assess the integrity and accuracy of business processes, CRM module functionality setups and modifications, enhancements, customizations, and patches.
- Develop and maintain end user training documentation and deliver training to users as required.Develop and maintain business process documentation and consider compliance in all business process analysis and redesign activities.
- Support, analyze, and resolve critical production application issues as required. Construct summary and detailed reports & dashboards in Salesforce.com (SFDC) for all CRM subject areas (campaign, lead, prospect, opportunity, pipeline, account, and revenue activities).Provide guidance for system/process workflow template development and data filtering criteria within CRM system/s. Ensure consistency of CRM usage conventions, compliance with best practices, and integrity of data.
- Provide oversight on mass data uploads into CRM system/s.Implement new departments into Salesforce CRM platform. Follow new releases, patches, and system updates of CRM system/s.
- Drive user adoption of CRM systems to ensure compliance and success of the tool.Perform other job related functions as assigned.
Key Skills:
