Role: Salesforce Admin
Location: Troy, MI
Duration : 6 Months
Job Description
Top 3 Technical Skills:
1. Salesforce Implementation (2-3 years of experience)
2. Ticketing Support
3. Reporting Optimization

Providing Ongoing Support for Salesforce/Sales Technology Platform for the Organization:

• Be the point person for questions and challenges that arise from daily use by multiple teams
  
• Create, customize, and maintain page layouts, views, reports, and dashboards using functional knowledge of the Salesforce data structure
  
• Update and trouble shoot user permissions, sharing, and workflow rules
  
• Manage mass imports and exports of data
  
• Serve as the specialist for data housed in the sales technology platform - which may include driving the general approach and execution of data cleansing efforts in collaboration with users and developers
  
• Monitor incoming problem tickets and system metrics around usage and data integrity, developing and implementing technical or communication action plans to resolve problem trends
  
• Understand and proactively manage downstream implications of changes to reports, dashboards, views, and new data fields initiated by user requests
  
• Participate in ongoing platform enrichment projects by identifying areas of improvement and growth

Qualifications:

• Minimum of 2 years experiences as a Salesforce administrator
  
• salesforce.com Administrator certification is preferred, but not required
  
• Proven ability to drive adoption and growth of Salesforce within an organization
  
• Proven ability to utilize Salesforce as a sales analysis tool
  
• Bachelor\'s Degree