Primary Responsibilities: The Systems Administrator will be responsible for resolving support problems and issues related to end-user and enterprise applications. A successful candidate will support server and application infrastructure design and implementation efforts. This position will be responsible for: General Linux system administration, security patching, OS upgrades, troubleshooting problems, and ensuring maximum availability. Writing system scripts for daily administration, and has ability to document system infrastructure. Install new software releases, system upgrades, evaluate and install patches and resolve software and hardware related problems. Perform system backups and recovery. Must understand the major network protocols, including TCP/IP, DNS, HTTP, FTP, NFS, SMTP, SNMP. Candidates will be responsible for resolving technical support problems and issues related to supported applications. Must have the ability to diagnose and identify application related problems and effectively communicate solutions to both technical peers and end-users. The candidate is expected to participate in project-based technology deployments. In addition, the candidate must enhance overall team accomplishments and competence by adhering to project timelines and tracking Service Desk incident resolution through IT Service Management tracking system. Desired Skills and Experience Basic Qualifications: The successful candidate should possess a BA/BS in Information Technology, Information Systems, or Computer Science plus 0-2 years of directly related experience. Excellent written and verbal communication skills are required to effectively participate in a team environment. Willingness to work independently, accept challenges, and learn new technologies is a must. Will provide 24x7 support via on-call rotation schedule. Some travel may be required (<%). Preferred Qualifications: Possess working knowledge of Apache, Tomcat, NetApp, VMWare VSphere, Networker, and/or similar enterprise tools is preferred.
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