Work directly with the VP of Sales to develop strategies for the best use of Salesforce to further the companys sales, marketing and customer retention goals. Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes. Build and manage dashboards, views, reports in Salesforce standard and custom objects Develop workflows to automate manual processes Rollout new and manage existing Salesforce apps Provide day-to-day end-user support (including system configuration, complex formulas and system maintenance) and assist users with proactive best practices to enhance and increase their knowledge of Salesforce.com Perform data integrity and manipulation tasks such as merging duplicate records and establishing proper ownership of existing accounts and contacts in accordance with sales territories Understands all aspects of Salesforce.com configuration and technical/functional capabilities, including changes and potential system implications Maintain high-level familiarity with other IT system/business application capabilities in order to make recommendations about potential upstream/downstream integration or functionality Requirements: Bachelor\'s Degree in Computer Science, Information Science or related technical field experience 5+ years experience in Salesforce.com Administration. Certification preferred.
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