Qualifications

• Bachelors degree or a combination of education and equivalent experience
• 5+ years of experience working as a Product Manager in an agile software development-based enterprise environment creating, prioritizing, and accepting user stories, conducting user research and testing to understand needs, identifying goals, metrics and analytics to measure product value and similar responsibilities
• 1+ years of experience guiding more junior team members through Product Management fundamentals in a professional setting
• 1+ years of experience mining and synthesizing web analytics data (eg, Adobe Analytics, Google Analytics and similar)
• Masters Degree
• Experience with modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment
• Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis
• Proficiency in communicating with and influencing functional and technical team members at all levels in the organization
• Proficiency in working as part of a collaborative, cross-functional, modern software design and development team
• Balances Stakeholders with Empathy: Anticipates and balances the needs of multiple stakeholders, then is responsive in meeting those needs
• Business Insight: Applies knowledge of business and the marketplace to advance the organizations goals
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Cultivates Innovation: Creates new and better ways for the organization to be successful
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions
• Drives Vision and Purpose: Paints a compelling picture of the vision and strategy that motivates others to action
• Interpersonal Savvy: Relates openly and comfortably with diverse groups of people
• Manages Complexity: Makes sense of complex, high quantity and sometimes contradictory information to effectively solve problems
• Nimble Learning: Actively learns through experimentation when tackling new problems, using both successes and failures as learning fodder
• Organizational Savvy: Maneuvers comfortably through complex policy, process and people-related organizational dynamics
• Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations
• As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination or an approved medical or religious exemption

Responsibilities

• Consider joining us as a Senior Platform Product Manager on our eCommerce team with responsibilities including defining a path to a robust, scalable platform that harnesses the power of diverse data sets into a responsive and rewarding front end shopping experience for our customers
• This role focuses on delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products
• Sr Platform PMs understand and balance multiple use cases for data to build scale and elegance into systems
• They lead balanced teams of engineers and designers to deliver best-in-class software to our customers. Sr. PMs support in-depth business reviews, communicate and present across all levels of the organization and support cross-functional product teams
• They must be able to work at the strategic level (generating innovative ideas for growth, change management) and at the tactical level (analyzing data, solving problems, being a force multiplier and leader of their teams)
• Empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver value
• Translate business goals and end user needs into product strategy that balances those needs; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
• Identify goals, metrics, and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings
• Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
• Challenges the status quo of industry to bring new and innovative ideas to market and challenge the notion of it cant be done
• Understand the intricate behaviors of customers on their platform and how it relates to success of other products; builds stories using data with empirical evidence for product decisions
• Formulate, test and refine assumptions and hypotheses through user research and testing
• Documents, reviews and ensures that all quality and change control standards are met
• Creates, prioritizes and accepts user stories; incorporate them into release planning
• Identifies and considers pros, cons, issues, obstacles, dependencies and value associated with features and enhancements then actions in a way that drives value
• Participate in standups, iteration planning sessions, product demo, and retrospectives
• Condense complex technical concepts into non-technical language for stakeholders
• to drive value and identify and resolve impediments
• Acts as a proponent of modern software development practices through individual action and by contributing to learning activities that develop a community of practice
• Advocate for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
• Work with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
• Manage cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
• Guides more junior team members in strategy, alignment, analysis and execution tasks