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Site Quality Manager Location: Augusta, GA

Posted By
2019-07-03 07:58:01
Job Type: Full Time only

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Site Quality Manager

Location: Augusta, GA

  • Adopt the Right Mindset - When challenges arise, focuses on what s/he can solve. Maintains composure; is not defensive or irritated when challenged with adversity
  • Lean Into Change - Open and adaptable to change. Effectively adjusts to changes and deals effectively with uncertainties. Actively leads through changes they see coming or wants to lead with energy, and confidence.
  • Embrace the Difficult - Generates valuable ideas and effective solutions to difficult problems; action oriented, works hard to execute challenging tasks.
  • Excellence with Integrity
  • Understand the Business - Understands the big picture and impact of the work we do. Knows how the business works, and how to apply the regulatory and compliance rules.
  • Anticipate and Solve Problems - Displays self-awareness and situational awareness, effectively anticipates future consequences and trends, comes with options and solutions for how to address risks and problems. Settles conflicts equitably in a professional manner, listens to opposing opinion, compromise.
  • Choose ?We?? over Me - Has a one team attitude - we get the work done together, find solutions together. Has a well-rounded team of individuals with unique skills. Humble, collaborative.
  • Care, Listen, Engage - Treats others with consideration, directly and indirectly. Listens to understand, asks how they can help, shares credit for work, and accepts responsibility for their work and work of their team.
  • Invest in Relationships - Builds strong relationships, in and out of the site working to build trust. Gets to know on his/her team and site team. Builds productive relationships, has positive intent, coaches, mentors and develops others


The major activities of the Quality Manager are:

  • Act as Management Representative for the facility.
  • Oversees and has quality responsibility for the raw material facility.
  • Responsible for Quality and Compliance Remediation activities at the Augusta, GA facility
  • Lead, coach and develop all personnel within the Quality team to continually improve site quality performance, and manufacturing efficiency.
  • Validation of product designs, manufacturing processes, equipment, and procedures required for the production and delivery of finished product.
  • Establish systems and documentation required for the implementation and maintenance of a 21 CFR Part 820 total quality system and compliance to applicable International standards, such as ISO 13485 MDD/MDR, CMDR, etc.
  • Coordinate effective management reviews, including gap analyses
  • Coordinate training of the Quality System to Executive Management
  • Support the maintenance of the associated product Technical Files
  • Provide support and resources for the administration of Project Management, Design Control, Research, Development & Engineering efforts within the facility.
  • Initiate and direct corrective actions to problems relating to product or process quality, such as complaint resolution, customer interface, regulatory action.
  • Provide liaison between the operations management and regulatory agencies (FDA, ISO, DOH) regarding audit findings, litigation, and complaints.
  • Support Risk Assessment techniques and methods (FMEA) in addressing design and improvement projects.
  • Establish and implement quality systems that will support the key strategies for the plant with emphasis on continuous value improvements in total cost, quality, service, and innovation.
  • Improve facility operations through implementations of quality management specifications, procedures, test methods, and measurement systems.
  • Foster cross-functional integration of the Quality Organization with all other business unit functions by maintaining productive working relationships and promoting QA involvement.
  • Manage departmental spending within the budget
  • Support plant EH&S initiatives and foster safe working conditions in the department and the plant.


  • This position requires a bachelor??s degree, preferably in a technical field relating to engineering or science.
  • A minimum of five years (eight years, preferred) experience in the following areas: Quality Management & Regulatory Affairs, medical device or pharmaceutical manufacturing, FDA (CFR 820) and ISO/EC requirements, statistical techniques and sampling methods, root cause analysis, and problem solving. Experience in quality remediation, drug/device combination products, and cleaning validation is preferred.
  • This position prefers certification as a Six Sigma Engineer, ASQ Quality Engineer, ISO Lead Assessor or ASQ Quality Auditor.
  • Knowledge of applicable standards (i.e., ISO 13485:20016, MDSAP, MDD/MDR, QSRâ??s, and CMDR) and GMPs is required.
  • Evaluate the impact of any new product or changes to existing products on regulatory applications.
Skills and abilities:

  • Strong communication, multi-task management, organization, project management, and leadership skills are required for effective performance in this position.
  • This position will serve in a results-driven environment and requires a team-oriented individual.
  • The position facilitates team-based management, developing supportive relationships with all departments, functions, and personnel in dealing with quality problems, initiatives, and corrective actions.
  • Manages quality department operations and supervises professional employees, frontline supervisors and/or business support staff, inspectors, and technicians
  • Participates in the development of policies and procedures to achieve specific goals
  • Ensures employees operate within guidelines
  • Decisions have a short-term impact on work processes, outcomes, and customers
  • Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management
  • Interactions normally involves resolution of issues related to operations and/or projects
  • Gains consensus from various parties involved

Key Skills: