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2016-12-04 19:10:08
Job Description
Key Skills:
Senior Business Management Specialist, Workforce Management Loc : Falmouth , NJ
2016-12-04 19:10:08
Job Type:
Full Time only
Budget $: 100,000 - 200,000
Budget $: 100,000 - 200,000
Job Description
- Reporting to the USTS Vendor and Resource Management Lead, the Work force Manager will partner with the USTS
- leadership team and stakeholders to develop the strategy and manage tactical plans to ensure USTS has the right resources, at the right time for the right price.
- Develop resourcing strategy in alignment with overall USTS and strategy ensuring the optimal mix of employees and contractors and skill sets to meet long term objectives
- Develop and manage the Annual Planning process to align with fiscal year objectives in both number of resources and estimated cost to meet Support and Project needs
- Provide the analysis and reporting metrics to manage performance against the plan Manage tactical Resource Demand & Capacity Planning to provide a 90 day view of future demand by role and skill set to enable timely decisions to meet needs
- Manage the Requisition & Fulfillment process for employees and contractors to ensure performance SLAs are established and met
- Partner with USTS and HR stakeholders to continuously improve the related processes
- Build out process and tool capabilities to manage down to a specific skill level Ensure partner satisfaction through effective relationship management, performance reporting and problem resolution
- 4 Year degree or equivalent experience in Computer Science, Information Systems, Business, Engineering or related discipline (Masters preferred)
- 10 years of experience in Resource Management supporting departments > 1000 resources
- Working experience with CA Clarity Resource Management capabilities Proficient to advanced skills in MS Office required
- Demonstrated relationship building and leadership skills with a superior ability to make things happen through the use of influence and negotiation with all levels of management
- Proactive team player with effective time management skills; ability to work independently, manage multiple deadlines/projects and keep key players informed
- Highly organized, self-motivated, customer oriented and able to work independently as well as within a team
- Excellent communications skills, both verbal and written including presentation skills
- Ability to interact and present to senior leadership required
- Excellent decision making, analytical and problem solving skills Ability to synthesize complex issues to the key drivers and required actions
- Demonstrated customer service attitude and orientation
- Highly flexible and able to quickly adapt to changing priorities
- Familiarity with organization and Financial Services an asset Hours 8 am - 5 PM
- 5 Days/Week Inclusiveness At , we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.
- We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
- If you have a disability that requires an accommodation to complete the application process, please e-mail HR Compliance Department at
- Please include your full name, contact information and details about your request within the e-mail.
- EOE Minorities Females Veterans Individuals with Disabilities Sexual Orientation/Gender Identity.
Key Skills:
