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Sr. Business Analyst 12 Month Contract Location: Paramus, NJ
POSITION PURPOSE
We are seeking a Senior Business Analyst to support the
reimplementation of our Customer Portal Website within an accelerated
timeframe. Your job description may include the following responsibilities:
PRIMARY DUTIES / RESPONSIBILITIES
Requirements Gathering and Prioritization:
- Collaborate with stakeholders, including
business users, project managers, and developers, to understand their needs and
gather requirements for the new website. Prioritize requirements based on their
impact on project duration and business value.
- Business Process Analysis and Optimization:
- Analyze existing business processes and
workflows to identify areas for improvement and optimization in the new system.
Streamline processes to reduce project duration and increase efficiency.
- Documentation and Communication:
- Create detailed documentation, including
functional specifications, user stories, use cases, and process flows, to
communicate requirements effectively to the development team. Ensure clear and
concise communication to minimize misunderstandings and rework.
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Stakeholder Management and Collaboration:
-
Facilitate communication and collaboration
between business users, project managers, and development teams to ensure
alignment and understanding of project goals and requirements. Proactively
address any conflicts or issues that may arise to minimize delays.
-
Solution Design and Technical Guidance:
-
Work closely with the development team to
translate business requirements into technical solutions, ensuring that the new
website meets the needs of the business and its users. Provide technical
guidance and expertise to expedite the development process.
-
Testing and Quality Assurance Strategy:
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Collaborate with the testing team to define test
cases and scenarios, ensuring that the new website meets the specified
requirements and functions as expected. Develop a comprehensive testing and
quality assurance strategy to minimize defects and rework.
- Change Management and Training:
- Support the change management process by
assisting with user training, documentation updates, and communication of
system changes to stakeholders. Ensure a smooth transition and adoption of the
new website to minimize disruptions.
- Risk Assessment and Mitigation:
- Identify potential risks and issues that may
impact the project's duration and success. Work with the project team to
develop mitigation strategies and contingency plans to minimize delays and
ensure timely delivery.
- Continuous Improvement and Agile Practices:
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Stay updated with industry trends and best
practices in web development and customer portal solutions. Implement agile
practices and methodologies to increase project efficiency and adaptability.
- Mentoring and Support:
-
Provide guidance and support to junior business
analysts and other team members, sharing your expertise and knowledge to help
them grow their skills. Foster a collaborative and supportive environment to
maximize productivity and minimize project duration.
Qualifications:
- L ist the minimum requirements to be considered
for this position. Technical Knowledge, Years of Related Experience,
Certifications Required, Equipment and/or Systems Experience
-
Bachelor's degree in a relevant field such as
Computer Science, Information Systems, or iness Administration.
- Proven experience as a Business Analyst,
preferably in web development or software implementation projects.
Knowledge / Skills / Abilities
- Strong analytical and problem-solving skills,
with the ability to translate business requirements into technical solutions.
-
Excellent communication and interpersonal
skills, with the ability to collaborate effectively with stakeholders at all
levels.
-
Solid understanding of software development
methodologies, including Agile practices.
- Experience with Drupal or similar content
management systems is highly desirable
-
Good experience in using industry-standard
design and work management tools such as Jira, Google Docs, Lucid Chart, etc…
- Knowledge of utility industry processes and
customer portal solutions is a plus.
-
Ability to work independently and manage
multiple priorities in a fast-paced environment.
- Strong leadership and mentoring skills, with the
ability to guide and support junior team members.
- Experience in working with vendors (onshore
and/or offshore)
Key Skills: