Responsible for installation / administration / maintenance, development and support of ORACLE SIEBEL CRM Public Sector application • Strong understanding of SIEBEL administration / infrastructure, development, EAI concepts. • Strong understanding of implementation, installation, upgrades tools, platform engineering standards and operational best practices. • Expert understanding of Siebel Tools, EIM, EAI, Web Services • Strong understanding of configuring Siebel Open UI. • Strong understanding of server architecture, Siebel architectural components • Ability to manage self-work to efficiently address business or internal requirements, perform presentations and delivers related status reports. • Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. • Develops documentation such as workflow diagrams, application logic, functional requirements, testing scripts, training materials. • Responsible for all testing controls and alignment with project plans, and deliverables. • Enhances existing systems to support business processes by co-developing requirements with user community, recommending changes to application configurations. • Performs job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations. • Adhere to best practices for standards for administration, design, coding, documentation and security. • Create system documentation to support new system implementation, enhancement. • Deployment, incident management and knowledge base, and training. • Advanced knowledge and skills in IT, Business, and technology. • Ability to conduct hands-on troubleshooting of business processes and IT technologies. • Ability to judge necessity and logic of all proposed system changes within the area of their responsibility. • Knowledge of ADM and scripting • Knowledge of moving LOV’s, action sets, etc… • Ability to troubleshoot a load balanced environment • Ability to perform a full migration • Ability to setup custom OM’s • Knowledge of WebSSO and how it works • Basic troubleshooting knowledge of 8.1.1.9 and 8.1.1.10 • Would be nice to have someone with a development background • Ability to manage projects, including the ability to effectively define requirements, scope, budget, and managing resources and time. • Ability to quickly learn and apply new processes, systems, and technologies. • Excellent communication skills with the ability to effectively work with all levels of management and personnel, and with outside vendors. • Strong written communication skills.