Job Details

Qualifications

Responsibilities

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Lead and direct a team of 7 to 10 high-performing individuals in all aspects of key account management to meet company growth and profitability targets

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Develop actionable, comprehensive account plans for all key customers that accurately reflect our relationship status, share-of-wallet, growth opportunities for sales and sourcing, margin improvement opportunities and competitive dynamics

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Train, mentor and empower direct reports to proactively manage their accounts to optimize volume and profitable growth as dictated by corporate directives and operational capabilities/limitations

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Develop and monitor goals and KPIs for measuring the activity, personal initiative, and results of direct reports as they pertain to volume, price, sourcing, and other company initiatives

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Manage and administrate responses to customer RFQs, contract negotiations/renewals, and other request for information

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Using the systems and programs currently available, or through the development and implementation of new tools, provide actionable analytics and reports to the key account team, SR

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VP Sales and other senior company leadership as required

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Work with the sales support, customer service, operations, and transportation groups to improve internal and external communications with key accounts

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Prepare the team to give executive-level presentations, which includes creating a template for Executive Summaries and Quarterly Business Reviews

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Help the team coordinate Key Account Team meetings with relevant functions to create a team selling atmosphere

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To create a Channel Strategy alongside the Senior VP of Sales which would include how to price and market to third party distribution partners alongside our internal partner Questar