• The Business Intelligence Intern will extend the capabilities of the technology team in a variety of ways, including but not limited to the following:
• erform quality assurance checks on data, reports and presentations.
• Analyze key business metrics.
• Act as a liaison between teams.
• Assist in creating user documentation.
• Develop an understanding of the data used within the company to enable appropriate use of data in report design.
• Data Analysis Perform data quality checks and investigation on outliers, such as renewals >= $10,000.
• Data Presentation Develop reports from Exact Target that show subscriber engagement; support CS in manual pulling of call center data and input into spreadsheets for reporting purposes.
• Predictive Analytics Perform correlation, covariance, and regression analysis to measure the effectiveness of our RFM models through
• Excels Analysis ToolPak, Tableau, or open source statistical programs (Python).
• Recurring Activities help manage the BI scrum process (that also incorporates
• Billing Ops analysts & Chenna) via scrum notes, running of the retrospective, status updates, JIRA ticket management.
• Additional responsibilities as assigned.

• Junior/Rising Senior preferred.Mathematics, Business Intelligence, Analytics, Quantitative Analysis, Actuarial Science, or related field of study.
• Youre smart, curious, and a self-starter.

Prior to Day 1:

• Intern has opportunity to ask questions to team/manager through e-mail.
• Intern, if interested, can review our public website to prepare for first day.
• Internally -- provide a workstation w/ PC and necessary access to programs & typical onboarding procedures.

• Review companys mission and goals.Provide information about company rules, regulations, and procedures.
• Introduce interns to fellow employees they will be working with in the future.
• Networking opportunity through lunch.
• Start to establish learning objectives and a plan of action to meet those objectives.
• First 5 days:Complete plan to have finite objectives throughout internship.
• Provide intern with real opportunity to add value to the business.
• For example, a BI intern could update our report inventory and publish that workbook to our SR Reports Tableau Online.
• Sit in with CS.

• Regular meetings with mentor/manager.Mid-point check-in.
• Showcase intern work when possible.
• If warranted, have intern help recruit like-minded students.
• Encourage intern to participate in 2017 Agora Internship Program activities and events.