The Business Process Architect applies expertise in a business/technical system area to an information technology tool set, in an attempt to automate manual effort. The Business Process Architect has grown their single-system focus into a cross-functional understanding of how multiple business/technical processes interact with one another. In an attempt to match the capabilities of the current IT technology with business/technical needs, the Architect must strive for a cross-functional, cross-platform solution. The Business Process Architect provides guidance to departmental and divisional business/technical management on IT strategies and initiatives. RESPONSIBILITIES (DUTIES) OF POSITION: Analyze business/technical needs and translate process into practice through the current Information Technology tool sets. Project involvement is multi-disciplinary and complex in scope. Identify opportunities to enhance existing operations using new IT technology as a replacement for legacy systems manual effort. Implement new business/technical strategies through configuration interaction and creation of programming specifications. These specifications may be acted upon by the Business Process Architect or turned over to the Information Technology Development staff for assistance. Conduct full integration testing of new or changed business/technical processes. Develop business/technical cycle tests for use by stakeholder community. Document all process changes and write operational instructions work requirements. This documentation may serve as training material for the Business Process Consultant or stakeholder community. Troubleshoot, investigate and persist. Develop solutions to problems with unknown causes where precedents do not exist by applying logic and inference with creativity and initiative. Provide cross-functional support and maintenance for responsible business/technical areas. Perform tasks necessary to ensure data and tables are maintained properly and on schedule. Provide knowledge transfer on current technologies to stakeholders and junior level staff. Provide knowledge transfer on business/technical practice to junior level staff. Conduct cost/benefit analysis through evaluation of alternative design approaches to determine best-balanced solution. Best-balanced solution is one that satisfies the immediate stakeholder needs, meets system requirements and facilitates subsequent change. Provide adequate analyses and supporting documentation to enable management to develop effective work plans and project schedules. Track to project plans. Monitor results. Make adjustments to priorities in order to accomplish objectives on time and under budget. Assume leadership role in a small-to-medium size initiative by playing the key contributor, facilitator or group lead. RELEVANT TECHNICAL SKILLS & KNOWLEDGE PERTAINING TO POSITION: Specific knowledge of the current Office Product suite. Specific knowledge of the business/technical process area or IT support knowledge for the specific business/technical process area. Specific knowledge of more than one of the current information technology toolsets. Specific knowledge of cross-functional business/technical process areas indirectly affected. Developing an understanding of project planning tools. Preparation for management presentations concerning project proposals or reporting results.
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