Role: QA Manager-Business Intelligence and Data Warehouse Location: Charlotte,NC Must have experience in testing Data Warehouse and Business Intelligence applications from a QA perspective in the following areas: QA Execution and delivery experience in End to End process of Data Warehouse and BI projects Strong SQL skills using different database environments like Teradata, Oracle, SQL Server and DB2 Design and Implementation of common testing process framework across Data Management Organization knowledge of ETL tools like Data Stage, Informatica, SQL Analysis Services, Teradata Scripts and BI tools like Microstrategy, tableau, BI Publisher,reports Knowledge of Big data technology projects The duties and responsibilities listed below are intended to provide general guidelines and parameters for the job and are not intended to be a comprehensive, detailed description of the job: Supervise all QA activities and deliverables across multiple project teams, assuring a high degree of thoroughness and quality Be the advocate for quality even when its not the popular path on a project, resolve differing points of opinion around open defects and negotiate resolution with business and technical teams providing the best course of action based on company and customer needs Oversee the design, creation, and execution of comprehensive test strategies and plans for systems and product releases Communicate the status of quality activities, staffing, budgeting and planning to senior levels of IT, business users and management Assure the certification of the quality of product releases against established and defined criteria Serve as an escalation point for the resolution of identified quality issues Monitor QA delivery and resource metrics for efficiency to drive down costs and execution time down while still providing a high degree of quality Perform ad-hoc analysis and reporting to determine root causes of defects and take steps to eliminate them from the process Develop project plans, resource plans and budgets for QA activities in support of product releases Track capital and expense budgets to assure delivery within financial parameters Manage and monitor staff performance in accordance with Corporate HR guidelines, take corrective action as needed. Coach and mentor management staff through personal development plans and performance reviews Bachelors Degree in Information Systems, Computer Science, Engineering or other relative Technical Degree (equivalent work experience will be considered in lieu of degree) EXPERIENCE: 10+ years progressive experience with systems and applications development including systems/ application testing Experience with the project lifecycle and the application development lifecycle Experience with staff augmentation with the IT Industry Experience with providing guidance and direction to staff. Experience in initiating, conducting and facilitating discussions with multiple stakeholders, and ability to translate the results and issues at hand to the business and to the IT teams SKILLS: Strong written and verbal communication skills with the ability to interact with all levels within the organization Excellent written and verbal communication skills Strong interpersonal / relationship management skills Excellent conflict resolution and negotiation skills Experience with managing external parties in a global delivery model (onshore/offshore/near-shore) desired Experience analyzing, designing, implementing and measuring the effectiveness of process improvement activities Ability to act quickly in a crisis situation to make decisions and keep key constituents informed of the situation Proficient in the use of Microsoft Office Products: Word, PowerPoint, Excel and Project Knowledge and experience working in an IT department within a Fortune 500 retail company Project Management Professional (PMP) Certification Prior system design, database design or development experience Knowledge of eCommerce, Order Management, Store Systems
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