Middleware Administrator Location:

• Memphis,TN Responsibilities Execute intermediate to complex processes and system updates for the specialty area. Install, configure and ensure the maintenance of processes and/or systems related to the specialty area.
• Evaluate system and process performance issues including availability, utilization, throughput, and latency.
• Lead the control of access rights, security settings and user privileges alignment with enterprise standards. Conduct briefings and demonstrations for users to enhance process and/or system productivity.
• Research new technologies and/or monitor and evaluate existing technology for improvement opportunities to support process/ technology life cycle.
• Troubleshoot and resolve all problems encountered with process or system..
• Ensure the successful planning and implementation for all upgrades or new additions to the IT process or system. Perform intermediate to complex IT environment monitoring and performance benchmarking.
• Prepare expenditure proposals and/or cost justification analysis.
• Provide support to the IT team and cross functional project teams. Under general supervision Education and Experience Requirements Bachelors degree in Engineering or related technical or quantitative degree (e.g. mathematics) required combined with at least 5-10 years of experience in applicable technical area.
• Knowledge, Skills, and Abilities Software skills, including use of Microsoft Office software and web-based applications. Verbal and written communication skills necessary to communicate with all levels of management.
• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals Ability to analyze, review, and make recommendations for the IT environment.
• Attain or retain specific certifications related to job function (i.e. Cisco, windows). Knowledge about system installation and disaster recovery procedures.
• Computer Science, MIS and/or other related field, preferred