Responsibilities:

•            Implement, manage, and provide support of Mobile Device Management solutions, with a focus on MobileIron and MS Intune.

•            Configure, deploy, and support mobile devices, ensuring security and compliance with organizational policies.

•            Monitor and manage device inventory, permissions, and security settings

•            Troubleshoot hardware and software issues on desktops and mobile devices.

•            Install, configure, software applications such as Outlook client, VPN clients (Cisco AnyConnect, Zscaler etc.). Performing OneDrive and OneNote sync.

Qualifications:

•            Working knowledge of video conferencing technologies such as Webex, Zoom and Microsoft Teams

•            Windows 11, Outlook and Office 365 support and troubleshooting, SharePoint client end support

•            System build, deployment, and maintenance

•            Firm understanding of Active Directory Administration

•            Deep functional understanding of Lenovo Desktops and Laptops, MSFT Surface, iPhones, iPads

•            Familiarity with Microsoft Configuration Manager and Microsoft Endpoint Management

•            Experience with MDM systems such as MobileIron and Microsoft Intune

•            Experience with MFA solutions (e.g. RSA, MS Authenticator, Duo, etc.)

•            Functional knowledge of one or more IT infrastructure fundamentals (e.g. basic networking skills, server, identity and access)

• Deep functional understanding of Lenovo Desktops and Laptops, MSFT Surface, iPhones, iPads