Terms & Conditions

LAST UPDATED: 14/09/2023

We are dedicated to helping job seekers at every stage of their career journey. Our website could offer a variety of free and premium services to assist with career planning, job search, resume and cover letter writing, interview preparation, and more.

Whether you're a recent graduate looking for your first job, or an experienced professional seeking a new opportunity, our team of career advisors, recruiters and resume experts is here to support you. Browse our site to learn more about how we can help you land the job you want.

Importance of Terms & Conditions

To utilize our services, it is important that you review and agree to our Terms & Conditions. These lay out important rules, policies and disclaimers pertaining to use of the site and our services. This includes details on privacy, data use, limitations of liability, copyright and more.

By agreeing to the Terms, you understand how we use any personal information collected and acknowledge that we use the information with utmost due diligence to further your job search as well support any employer’s hiring needs. We strive to protect our users, but it is important we have these Terms in place.

Acceptance of Terms

Please take a moment to review our Terms & Conditions by clicking the link below. By continuing to use this site, you signify your agreement to be bound by the Terms. We are here to help you succeed - let's get started!

User Accounts and Registration

Account Creation and Eligibility

To access certain services, you must first create a user account by providing your email address and choosing a password. Accounts are only available to individuals seeking employment or career assistance. Any other use except for job search is prohibited.

Accurate and Complete Information

You agree to provide accurate, current and complete information during the registration process and to update it as needed to keep it accurate and complete. Kloudhire prohibits fraudulent use of the site.

Account Security and Password Responsibility

You are responsible for maintaining the confidentiality and security of your account credentials, and are fully responsible for all activities that occur under your password or account. You agree to immediately notify Kloudhire of any unauthorized use or security breach of your account or password.

Kloudhire reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion. When using our site, you agree to comply with all applicable laws. We specially prohibit use of the site for any fraudulent or illegal purposes.

By creating an account, you agree to our Privacy Policy and Terms of Use. You understand that Kloudhire is not responsible for your actions or any content you submit. Please contact us if you have any other questions!

Services Offered

Description of Career Advising Services

Kloudhire provides tools, resources and one-on-one advising to help users explore careers, write a plan, and make informed choices about their future. Services include skills and interest assessments, resume reviews, cover letter tips, interview coaching and more.

Description of Job Seeking Services

Users can search and apply for relevant job listings sourced from our network of employers. Additional services include resume database access, job alerts and notifications, career fair calendars and more.

Availability and Limitations of Services

Although we aim to provide comprehensive services, certain features and content may be limited or unavailable depending on your plan type or geographical location. We do not guarantee all listed jobs are currently accepting applications.

Service Modifications and Updates

Kloudhire reserves the right to modify, update or discontinue any of our services at any time, with or without notice. Significant changes will be communicated via on-site notification or email. It is your responsibility to review any posted changes.

By using Kloudhire, you agree we are not responsible for the actions, content, products or services of third parties accessible through our site. Please contact us if you have any other questions!

User Responsibilities

Accurate Information Submission

You are responsible for providing truthful, accurate or complete profile information. You may not misrepresent your identity, qualifications or current/previous employers or clients.

Professional Conduct and Etiquette

You agree to use the site in a responsible, ethical and lawful manner. Harassment, discrimination, plagiarism, copyright infringement and inappropriate conduct are strictly prohibited.

Respect for Advisers and Platform Guidelines

You are expected to respect all other Kloudhire users including career advisors. Abusive, harmful, dangerous or illegal content and behavior are prohibited. You must also adhere to all posted community guidelines.

Prohibited Activities

In addition, the following are expressly prohibited: impersonation of any person or entity; uploading viruses/malware; using the platform for spamming; deep-linking to platform content; unauthorized commercial use; unlawful multi-level marketing; cyberstalking; or advocating/providing illegal goods/services.

Reporting Violations

Kloudhire reserves the right to revoke access for any user in violation of these policies. Please report offensive content/behavior immediately to help uphold a respectful experience for all.

Payment and Billing

Service Fees and Payment Methods

Unless otherwise noted, all career services are provided for a fee. Payment can be made during checkout online via credit/debit card or PayPal. Please reference our Pricing page for current rates.

Subscription Plans (if applicable)

Our premium memberships operate on a monthly or annual subscription basis. By signing up, you agree to automatic recurring billing until you cancel. Plans and prices are subject to change with notice.

Refund Policy

All sales are final. However, if a paid service issue arises through no fault of your own, please contact us within 72 hours for resolution. Requests after this window will be addressed on a case-by-case basis.

Billing Disputes

In the event of a disputed charge, you must contact our Billing Department within 10 days with your order number and reason for dispute. Unresolved matters regarding purchases or payments may be sent to arbitration.

Contractual Terms

By agreeing to these Terms, paying our fees, or using this site/services, you are entering a legal contract. Please review all terms carefully before proceeding. As with any legal contract, the terms may change over time at our discretion with reasonable notice.

Privacy and Data Security

Data Collection and Usage

We collect personal information from users who create an account and use our services. The personal information we collect includes name, email, phone number, city, and job search preferences. We use this information to provide personalized career advising and job recommendations. We will not share your personal information with any third parties without your consent, except as required by law.

Cookie Policy

We use cookies and similar technologies like pixels and web beacons on our website. Cookies help us customize content to your interests and improve your experience. You can control cookies through your browser settings.

User Data Protection Measures

We have implemented industry standard security measures to protect the data in our possession. Access to personal user data is restricted only to necessary personnel. We use encryption technology and firewalls to safeguard your data during transmission and storage.

Confidentiality of Career Information

Any documents, resume drafts, job applications or other career-related content you share with our career advisors will be kept strictly confidential. We will not disclose your career plans or job search details to any third parties without your explicit permission.

Intellectual Property

Ownership of Content

All content present on the Kloudhire website, including designs, text, graphics, images, information, software and other files are the property of Kloudhire.

Limited Use License

Kloudhire grants users a limited, non-exclusive, non-transferable license to access and use our website and services for their intended purposes. However, users do not acquire any ownership of intellectual property rights.

Prohibited Use of Content

Users shall not modify, copy, distribute, transmit, display, publish, sell, license or create derivative works from the content present on our website. Using our content for any other purpose without written consent from Kloudhire is strictly prohibited. Users who violate these terms will be liable for losses and damages.

Plagiarism or passing off our content as your own is prohibited. In case of disputes, the interpretation and decision of Kloudhire will be final regarding your use of our intellectual property.

Termination of Services

User Account Suspension or Termination

We may suspend or terminate user accounts or access to our services if a user violates these terms and conditions or applicable laws. Users will be notified via email regarding account suspension or termination.

Right to Terminate Services

Kloudhire reserves the right to modify or discontinue any aspect of our services at any time. We may also terminate services due to shutting down our operations, technical issues or other reasons determined by Kloudhire.

Effect of Termination on User Content

Upon termination by either party, user access and rights to use Kloudhire services will end immediately. However, we may continue to store user profile information and content for a certain period according to applicable data retention laws before complete removal.

Kloudhire is not responsible for any user content or information lost upon termination of services. It is advised to maintain backup copies independently. Any further use of Kloudhire services post termination will require explicit approval.

Dispute Resolution

Arbitration Agreement

Any disputes arising out of or related to your use of our services shall be referred to and finally resolved by arbitration in accordance with rules of California Law. The place of arbitration shall be Fremont, Alameda. The language used in the arbitral proceedings shall be English.

Governing Law and Jurisdiction

Use of Kloudhire services and these terms & conditions shall be governed in accordance with the laws of California, Alameda without regard to conflict of law provisions. Users irrevocably agree that the courts of California, Alameda will have exclusive jurisdiction to settle any dispute arising under these terms.

However, Kloudhire may seek injunctive or other relief in any court having jurisdiction to prevent infringement of intellectual property rights or confidentiality obligations. Use of our services implies users have read, understood and agree to be legally bound by these terms and local laws.

Limitation of Liability

Disclaimer of Warranties

Kloudhire services are provided on an "as is" and "as available" basis without warranties. We disclaim all express and implied warranties including merchantability, fitness for a particular purpose, title, non-infringement or warranties arising from course of dealing or performance.

Limitation of Liability for Damages

To the maximum extent permitted by law, Kloudhire or its suppliers shall not be liable for any damages, whether direct, indirect, incidental, punitive or consequential arising from use of our services. This includes damages from loss of use, revenue, profits, data, goodwill or business opportunities.


Any registered user agrees to defend, indemnify and hold Kloudhire harmless from any claims, liabilities, damages, costs and expenses related to their violation of these terms or applicable laws; or one’s use of our services in an unlawful manner.

The above limitation of liability shall apply whether in contract, tort or any other legal theory, even if advised of the possibility of such claims and damages. Users' sole remedy for dissatisfaction is to stop using our services.

Modifications and Updates

Right to Modify Terms & Conditions

Kloudhire reserves the right to update or modify these Terms & Conditions at any time, effective upon posting the revisions on our website.

Notification of Changes

If the changes are material, a prominent notice will be posted on relevant pages of our website for a reasonable period of time after changes are made. It is recommended to revisit these terms periodically for updates.

Continued Use as Acceptance of Changes

Continued access or use of our services after any posted modification or update to these terms implies acceptance of the modified terms by the user. If you do not agree to any modification, you must cancel your account.

Your statutory rights as a consumer, if applicable, will not be affected by these terms. But if any provision is found invalid or unenforceable, the remaining terms will remain in full effect.

Contact Information

Customer Support

For any questions regarding our services, terms or your account, please contact our customer support team.

Phone: +1 972-200-3899 (Monday - Friday 9 Am to 6 Pm EST)


Communication Channels

We may occasionally send updates or notifications about our services via email or messaging systems like WhatsApp, based on your communication preferences.

You can update your contact settings by visiting your account page anytime. Please ensure your contact information is always up to date to avoid missing important communications.

We aim to respond to all queries within 24-48 business hours. For the most updated contact information, check our "Contact Us" page on the website.


Entire Agreement

These terms and any additional legal notices published by Kloudhire on the website constitute the entire agreement between you and Kloudhire regarding use of our services.


If any part of these terms is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity/enforceability of the remaining provisions.


Our failure to insist upon or enforce strict performance shall not be construed as a waiver of any provision or right. No waiver of any terms by Kloudhire shall be deemed a further/continuing waiver of such term or any other term.

Force Majeure

Kloudhire shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control including natural disasters and acts of government.

Effective Date and Last Update

We may update these terms from time to time to reflect any changes to law or our services. Please re-visit periodically to stay updated with the latest version.

Your continued use of Kloudhire services after the Effective Date implies that you have read, understood and agree to be bound by these Terms and Conditions.

Should you have any other questions, please contact us at +1 972-200-3899.

We wish you the very best with your career journey!