Sr Business Analyst with healthcare Location: Syracuse, NY Dur: 12 months
, 2019-09-05 12:28:10
Partner with clients Patient Financing department to implement initiatives that support the organizations continued growth with the goal to improve access to care and the overall user / patient experience.
Discover known and unmet customer needs and possible feature/functionality concepts that meet those needs; gathering input from a variety of internal and external sources to define product concepts (analyzing competitors and market conditions to evaluate and articulate application of design and technology to the unmet customer need).
Develop business case(s), including financial impact and benefits statements, to support feature/functionality concepts and sell the concepts to internal audiences through persuasive oral and written presentations.
Communicate and collaborate with business stakeholders to inform, adjust and shape prioritization of capabilities that improve the user experience; balancing priorities across the Patient Financing product to identify/recommend/prioritize key opportunities and trade-offs.
Champion the needs of our business stakeholders throughout the development process; ensuring that what is delivered achieves the business value and ROI objectives of the project.
Create short and long term roadmap for products and manage product backlog; manage a prioritized view for communities of product stakeholders
Acquire and hone subject matter expertise relevant to drive success of team
Gather requirements and Write user stories as part of an Agile project framework that:
Directly support primary objectives of the project.
Are appropriate in size for iterative, incremental development.
Include clear and specific acceptance criteria.
Take into account dependencies on other stories and/or projects & initiatives.
Manage expectations (negotiating appropriately - right people and right time, where necessary) to ensure a common understanding of where, when, and how the optimal prioritization of user stories.
Anticipate upstream and downstream impacts of the project and works with internal business groups to adapt business tools and practices in order to support new features and functionality; proactively identify problems that arise in the project, outline options, recommend solutions, and escalate as needed.
Lead & participate in cross-functional teams during the entire lifecycle of product development, including deployment and post-deployment activities to ensure communication of product solutions and benefits to customers and stakeholders; including knowledge transfer and training for on-going management of features.
Able to lead multiple product efforts simultaneously at various stages of their development and maturity.
Exercise sound judgment and decision making to maintain high levels of visibility and transparency to leadership, to solicit guidance or assistance to address blockers and issues.
Perform other duties as assigned.
Minimum Education And Experience
3+ years’ experience in one or more of the following areas: Business Analysis, Product Management; Agile project/program management; Agile and/or Lean software development, or another product ownership role.
Understanding of Finance and Lending Products
Knowledge or experience working with Web Services (REST, SOAP, etc..)
Ability to execute simple queries through SQL and understand database methodologies.