Supply Chain Manager

Location: New York City, NY

Team Leadership

• Manage and set daily tasks for direct reports, as well as performance targets and KPIs
  
• Promote a culture of positiveness, which embraces feedback and accountability
  
• Build Individual development plans for each direct report
  
• Assign and execute projects related to department deliverables
  
• Manage and set performance, quality control, cost and capacity targets with 3PLs
  
• Responsible for managing relationship with 3PL and adherence to SLAs
  
• Data Reporting (Start of Shift, Received, End of Shift)
  
• Own the collection of all fulfillment metrics on a daily basis
  
• Inbound Receiving
  
• Put Away
  
• Outbound Orders
  
• Transfer Orders
  
• Aging Orders
  
• Same Day Delivery
  
• Define and report the exceptions existing within assigned areas
  
• Support the projects assigned to resolve exception items and processes
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• Cross Functional Leadership
  
• Prioritize competing requests from multiple business units
  
• Support continuous improvement and cost optimization projects
  
• Educate partners by process mapping, visualizing business impact and required action by all stakeholders
  
• Build SLAs for exception area resolution and communication to downstream customers
  
• Develop strong relationships with internal and external partners that support team strategy

Basic Qualifications

• At minimum, a bachelors degree from an accredited university
  
• Focus in a quantitative field such as Supply Chain, Engineering, Statistics, Finance, etc. a plus
  
• 3+ years of leading teams across multiple departments
  
• 3+ years of Operations experience leading teams across multiple locations
  
• A love for problem solving, data, process control and standard work
  
• Experience with 3PL negotiations, supply chain planning, logistics and fulfillment operations
  
• A proven ability to drive increased productivity and service level quality
  
• Sound business judgment and decision making, understanding of key cost drivers
  
• An ability to influence and manage relationships with team, peers, and senior leaders
  
• A continuous improvement mindset â?? thinks critically and analytically
  
• Technical expertise â?? solution driven approach to systems and processes
  
• Strong team player, mentor, and coach to others
  
• Lean Six Sigma certification a plus
  
• Experience with high end luxury not required
  
• This job can require extensive travel to 3PL facilities, up to 80% as needed with some international travel