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.NET Application Support Lead Location:Charlotte, NC Duration: 3+Months

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2018-10-01 17:35:15
Job Type: Contract

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.NET Application Support Lead

Location:Charlotte, NC

Duration: 3+Months

Description:

  • Must have strong technical skills - Microsoft Tools (Visual Studio, ASP .net, VB Scripting, t-SQL Programming, SSIS) and scheduling tools like AutoSys
  • Work closely with Application managers, Business analysts, and the Product Owners, to prioritize and resolve tickets in the backlog
  • Supervise daily activities of production to ensure timely and effective reporting, tracking, follow-up and SLA management
  • Communicate with internal and external clients, technical resources and executives about environment / platform updates
  • Own incidents and problems and work to get to detailed root cause analysis and suggest workarounds and/or solutions for recurring issues
  • Manage process enhancements, operations monitoring and controls, and continuous process improvement
  • Coach and mentor a dedicated Team with the appropriate behaviors associated with building a high performing team and application knowledge base
  • Evaluate the risks and solutions before taking action, so that action plans are timely, realistic and positive
  • Responsible for meeting company\"s customer advocacy & satisfaction objectives
  • Promote a collaborative Team environment that fosters creativity, innovation and high performance
  • Ability to coordinate with global team to ensure high availability of the application (ensuring 24/7 application availability)

Requirments

  • Strong experience (5+ years) in .NET
  • 5+ years of Application Support and Production Support experience

Key Skills: