MENU
Go Back
2016-05-12 15:40:55
Role: Sr. Salesforce Analyst
Location: San Diego, CA
ESSENTIAL DUTIES & RESPONSIBILITIES:
Key Skills:
Sr. Salesforce Analyst Location: San Diego, CA
2016-05-12 15:40:55
Job Type:
Full Time only
Budget $: 100,000 - 200,000
Budget $: 100,000 - 200,000
Role: Sr. Salesforce Analyst
Location: San Diego, CA
ESSENTIAL DUTIES & RESPONSIBILITIES:
- The Salesforce Analyst is responsible for the overall administration and assistance with the Salesforce.com CRM and third party applications.
- The Salesforce Analyst will work closely with internal and external members of the sales and marketing organization.Salesforce.com user administration tasks, including access management, permission sets, role assignments, uploads, data backups, etc.
- Support and drive sales and marketing projects, including documentation of business requirements, solution and technical design, test plan design, and coordination of testing with end users.
- Maintain data quality through ongoing data analysis, record de-duplication, and other related tasks, and identify and implement process improvements that contribute to improved data quality.
- Provide first-level support to the sales, marketing, and sales operations teams, including issue identification and issue resolution/escalation.
- Assist with ad hoc reporting requests and optimize the user experience related to reports and dashboards.
- Design and implement custom objects and advanced functionality, based on project roadmap and strategic initiatives.
- Evaluate and implement third party solutions and app exchange packages based on project need or business request.
- Develop training materials and conduct training sessions for end users.Act as a support resource for new and existing Salesforce.com users.
- Work with sales, marketing, sales operations, and finance teams to ensure proper reporting and processes are in place.
- Bachelors degree, preferably with a sales or marketingSFDC certified3-4 years of experience with operational support using Salesforce.com and CRM application administration
- Detail oriented with good analytical skillsHighly proficient level computer skills including MS Word, PowerPoint, Excel and Outlook
- Excellent verbal and written communication skills essentialStrong organizational, problem solving, creative thinking and prioritization skills as demonstrated by the successful completion of assignments.
- Ability to work independently on multiple activities, showing appropriate level of prioritization and escalation skillsAbility to work in a demanding, process oriented environment
Key Skills:
