What we are looking for: The Salesforce.com Administrator will play a key role on the operations team ensuring that our systems scale quickly to support our rapidly growing and ever changing business. Requirements Duties and Responsibilities: Maintain multiple system integrations and oversee the implementation and management of new 3rd party systems and application installations Create custom objects, workflows, triggers, and approval process Configuration and maintenance of territory models, user database, roles, security, and profiles Partner with all areas of the business to ensure we are maximizing use of Salesforce.com Responsible for tracking new Salesforce.com releases to make certain we are utilizing most up to date functionality Provide suggestions on way to utilize Salesforce.com to improve operational processes Manage and train a user base of 75+ people Creating and maintaining documentation on processes, policies, application configuration and help related materials for users as database applications are developed. Provided day to day support and troubleshooting for user base Qualifications: Saleforce.com Administrator Certification (ADM-301) Saleforce.com Developer Certificate (401) a plus 3-5 years of Salesforce.com Administrator Experience Bachelorâ??s degree or equivalent experience Experience with NetSuite, Hubspot, BigMachines, Zendesk, and other apps a plus Ability to manage multiple ongoing and business critical projects
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