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Title: MS Dynamics CRM Specialist Location: Raleigh,NC Duration: 6 month seeking a Customer Relationship Management (CRM) specialist for a 6 month contract position with a direct client in Raleigh, NC The CRM specialist will work with a team of SMEs to help create and author plans, policies, procedures, and governance for SOA within the CRM discipline and recommend improvements using SOA methodologies. Required: Demonstrated experience working with MS Dynamics CRM Platform 7-10 years of experience designing, developing and managing multiple enterprise level CRM applications Experience rolling out new tools, technologies, or technical concept across the enterprise & in demonstrating their technical capabilities and value Demonstrated experience creating technical and governance documents including build & deployment and change management Demonstrated experience in creating & executing rollout & deployment plans & in coordinating change management Ability to work under the direction of managers & with architects to help evolve new tools & technologies throughout an organization Experience working with stakeholders & business SMEs to ensure their applications get deployed in a timely manner & run smoothly in production & that the tool/technology under their control does not produce unexpected issues through the rest of the infrastructure Ability to work with other specialists & coordinate activities for applications that are deployed across multiple tools & technologies Proven Ability to work as a member of a team Strong analytical skills with a demonstrated ability to extensively analyze customer relationship implications of business processes and workflows Ability to create & present documentation using Powerpoint or similar Experience facilitating workshops and focus groups High level of competence with MS Office and MS Visio High level of communication skills and ~ able to produce documentation to a high standard High attention to detail Experience transitioning stove-pipe systems and architecture to SOA-centric architecture
Key Skills:
MS Dynamics CRM Specialist Location: Raleigh,NC
Job Type:
Title: MS Dynamics CRM Specialist Location: Raleigh,NC Duration: 6 month seeking a Customer Relationship Management (CRM) specialist for a 6 month contract position with a direct client in Raleigh, NC The CRM specialist will work with a team of SMEs to help create and author plans, policies, procedures, and governance for SOA within the CRM discipline and recommend improvements using SOA methodologies. Required: Demonstrated experience working with MS Dynamics CRM Platform 7-10 years of experience designing, developing and managing multiple enterprise level CRM applications Experience rolling out new tools, technologies, or technical concept across the enterprise & in demonstrating their technical capabilities and value Demonstrated experience creating technical and governance documents including build & deployment and change management Demonstrated experience in creating & executing rollout & deployment plans & in coordinating change management Ability to work under the direction of managers & with architects to help evolve new tools & technologies throughout an organization Experience working with stakeholders & business SMEs to ensure their applications get deployed in a timely manner & run smoothly in production & that the tool/technology under their control does not produce unexpected issues through the rest of the infrastructure Ability to work with other specialists & coordinate activities for applications that are deployed across multiple tools & technologies Proven Ability to work as a member of a team Strong analytical skills with a demonstrated ability to extensively analyze customer relationship implications of business processes and workflows Ability to create & present documentation using Powerpoint or similar Experience facilitating workshops and focus groups High level of competence with MS Office and MS Visio High level of communication skills and ~ able to produce documentation to a high standard High attention to detail Experience transitioning stove-pipe systems and architecture to SOA-centric architecture
Key Skills:
