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Account Manager, Location:San Francisco, CA, USA

San Francisco, CA
2023-03-21 13:05:10
Job Type: Full Time only
Budget $: 100,000 - 200,000

Qualifications

  • Certification in a relevant Sales business field
  • Three to four years recent experience in Sales
  • Knowledge of, or experience in, the airline industry is a distinct advantage
  • Knowledge of, or experience in, the Greater Bay Area (Hong Kong/China) is a distinct advantage
  • Excellent communication and interpersonal skills
  • Demonstrable networking and relationship management skills
  • Solid experience in working in an environment with targets and achieving targets
  • Strong negotiation skills
  • Respectable level of PC literacy in Word, Excel and PowerPoint
  • Knowledge of MIDT, DDS, QlikSense and Salesforce Automation tool
  • Adaptive to and embraces constant change
  • Must comply with the Companys mandatory COVID-19 Vaccination policy
  • Must have the right to work and live in the United States

Responsibilities

  • Reporting directly to the Head of Trade Sales (West), this position will continuously seek to acquire new business and establish Client's in new markets
  • Achieving and exceeding agreed Trade Sales targets though proactive negotiation and management of existing agency sales and indirect sales channels
  • Acquire high value global and local trade partners as per agreed targets using an insights driven approach
  • Actively initiate and follow up on sales actions, obtain sales leads and dynamically seek new business
  • Engage in consultative and insightful selling techniques and services with a dedicated focus on new business development
  • Actively assist in transforming the culture from one of relationship-based selling to an insights-driven smarter selling ethos
  • Ensure strong focus is given to seeking opportunities in the High-end leisure market including renewals and repeat business
  • Portfolio Management
  • Ensure management of the local relationship for Global Trade Partners
  • Service the existing portfolio in order to maintain and grow the value (focusing on revenue growth)
  • Make regular sales visits to clients to conduct presentations, seminars, provide updates on products and services in order to enhance sales opportunities and facilitate sales process
  • Ensure that prioritization allows for focus on the top revenue generating trade partners and actively seek ways to improve the quality of the revenue generated by the portfolio
  • Negotiate rates, commissions and contracts in a timely manner against a background of data and yields to achieve the best return on investment and have a mutually beneficial outcome
  • Ensure that a cohesive sales activity and marketing plan is in place and managed with each incentivized trade partner
  • Actively search for new corporate sales leads through the Trade Partners and ensure these are passed on to the Corporate Sales teams
  • Be the airlines ambassador within the portfolio to maintain strong relationships ensuring positive and prominent brand position and partner trust
  • Actively manage the cost of sales needed to generate the revenue within the mandated parameters
  • Closely monitor the effectiveness of incentive schemes by conducting regular and timely performance reviews in order to maximize available and potential revenue and market share shift opportunities
  • Actively promote the use of new tools and technology to enhance communication, convenience, efficiency and service experience
  • Utilize Salesforce to manage new and existing customers and sales activities
  • Utilize DDS and QlikSense to track the account performance
  • Represent Client's at industry and networking events
  • Any other reasonable task as requested
  • Emergency and Accident and Crisis Response responsibilities as required


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