The Department of Health Care Finance (DHCF), formerly the Medical Assistance Administration under the 

Department of Health, is the District of Columbia’s state Medicaid agency. 

A Senior Business Systems Analyst (BSA) serves as a key liaison between business stakeholders and technical 

teams, focusing on complex projects to analyze business needs, design innovative systems solutions, and drive 

process improvements. This role often involves leadership, mentorship, and a high degree of autonomy in 

managing large, cross-functional projects. 

Key Responsibilities and Duties… 

• Requirements Gathering & Analysis: Lead workshops and conduct in-depth interviews with stakeholders 

across various departments to understand, document, and prioritize complex business requirements and 

objectives. 

• Solution Design & Development Support: Translate high-level business needs into detailed functional 

specifications, user stories, and technical requirements for development teams. Collaborate with solution 

architects and developers to design and build effective, scalable solutions. 

• Project and Process Management: Act as a project lead on moderate to large projects, planning and 

monitoring timelines, budgets, and resources. Drive continuous improvement by analyzing existing 

business processes and identifying opportunities for optimization and automation. 

• Documentation & Communication: Develop and maintain comprehensive documentation, including data 

flow diagrams, process maps, user manuals, and training materials. Communicate complex information 

and project status effectively to both technical and non-technical audiences, including senior 

management. 

• Testing & Quality Assurance: Design and execute thorough test plans and scenarios (e.g., UAT, 

performance testing) to ensure solutions are accurate, reliable, and compliant with requirements and 

quality standards. 

• Support & Training: Provide ongoing support for implemented systems, troubleshoot complex issues, and 

conduct user training sessions to ensure user adoption and proficiency. 

• Vendor Management: Interface with external vendors and manage their activities, including evaluating 

vendor submissions and ensuring vendor solutions align with business needs. 

• Mentorship & Leadership: Provide guidance and technical leadership to other analysts and team 

members, contributing to the development of best practices within the organization. 

ADDITIONAL JOB REQUIREMENTS: 

1. Formulates and defines systems scope and objectives based on both user needs and a thorough 

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understanding of business systems and industry requirements.

2. Devises or modifies procedures to solve complex problems considering computer equipment capacity and 

limitations, operation time, and form of desired results. Includes analysis of business and user needs, 

documentation of requirements, and translation into proper system requirements specifications. 

3. Provides consultation on complex projects and is considered to be the top-level contributor/specialist of 

most phases of systems analysis, while considering the business implications of the application of 

technology to the current and future business environment.

HIRING REQUIREMENTS: 

• Only US Citizens or Green Card holders (no sponsorships for this position) 

• No Third Parties 

• Right to Represent authorization is required 

• Expect technical interview screening 

• Expect IN-PERSON or VIRTUAL interview 

• Background check and credit check are required