Project Manager
Frisco, TX (Hybrid)
Job Description:
Hi Team,
Need your support for the below roles.
Position: Project Manager I
Location: Frisco, TX 75034
Duration: 6 Months
Work Type: Hybrid
Job Description
Role Overview
The Enterprise Release Manager (Production Releases) plays a critical role in ensuring smooth, controlled, and reliable delivery of application and infrastructure changes into production environments.
This position oversees end-to-end release management processes, ensuring quality, governance
Required:
Bachelor's degree in computer science, Information Technology, or related field.
8+ years of IT experience, with at least 4+ years in release management or production operations in an enterprise-scale environment.
Hands-on experience with Jira, ServiceNow, and CI/CD tools (e.g., Jenkins, GitLab, Azure DevOps).
Strong understanding of change and incident management processes (ITIL framework).
Core Responsibilities
Lead and manage the release management lifecycle, including intake processes through tools such as Jira and ServiceNow.
Serve as the central coordination point between development, QA, infrastructure, and operations teams to ensure release readiness and smooth deployments.
Release Execution
Coordinate closely with application teams to ensure deployment packages, rollback plans, and validation steps are prepared and approved before release execution.
Lead release bridge calls during deployment events
Partner with DevOps and support teams to ensure CI/CD processes are followed and aligned with enterprise release governance.
CAB Coordination
Represent the release management function during daily CAB (Change Advisory Board) meetings, presenting release packages and addressing queries.
Ensure that all Change Requests (CRs) are properly documented, risk-assessed, and scheduled for appropriate release windows.
While the team does not have final approval authority, ensure CAB alignment and readiness for all production deployments. Release Cadence
Manage a dynamic release schedule, supporting multiple enterprise-level releases per month (e.g., three or more major releases).
Coordinate between onshore and offshore resources to ensure 24/7 coverage during release events.
Offshore team members typically work during deployment windows (midnight Central Time) to support execution. 3 or 4 major releases in a month.
Onshore resources lead post-deployment triage and coordination activities during business hours.
Ensure pre-deployment activities, validations, and stakeholder communications are completed within standard working hours.
Key Skills:
- Bachelor's degree in computer science, Information Technology, or related field. 8+ years of IT experience, with at least 4+ years in release management or production operations in an enterprise-scale environment. Hands-on experience with Jira, ServiceNow, and CI/CD tools (e.g., Jenkins, GitLab, Azure DevOps). Strong understanding of change and incident management processes (ITIL framework).